Strategic Corporate Plan
At McLean Care®, we are always looking for ways to enhance the services we provide that will contribute to a fulfilled and positive ageing experience for you. We understand that we are all individuals, and that the environment of care and support must be continually developed and broadened to provide opportunities, services and infrastructure to support and nurture your individual needs, and create a unique experience for you.
At the heart of McLean Care’s strategic planning is our strategic thinking mindset; our ability to anticipate and identify emerging and innovative opportunities, be creative and think “out-of-the-box”, and to react quickly and take advantage of new alternatives that will benefit you.
We are not afraid to change or adapt to ensure that we make logical, confident decisions, with your goals and wellbeing at the centre of every decision we make. The McLean Care® Strategic Corporate Plan is our expression of ownership dreams, and visions of successful results.
“We dare to go down new roads and challenge accepted wisdom... Enriching experiences beyond all boundaries.”
McLean Care® Corporate Strategic Plan - Key Result Areas 2015-2018
McLean Care® is committed to achieving six key result areas by 2018:
1. FACILITY DEVELOPMENT - INVERELL
Rigorous application of contemporary project management practises will ensure building renovations and/or re-purposing projects are delivered on time, within budget and to required specifications.
2. WINNING WORKFORCE SUPPORTED BY TECHNOLOGY
Continued investment in the development of our workforce, management, staff and volunteers will ensure McLean Care® is ‘1st Choice’ for its people, and will secure significant advantage in a competitive marketplace.
3. CUSTOMER FOCUSED BUSINESS AND CARE MODELS
McLean Care® will be a customer focused provider with a unique model of care (McLean Care® Sapphire Model™ of Person Centred Care) and a ‘menu of services’ that meets current and future residents and clients (our customers) needs and wants.
4. REGIONAL GOVERNANCE AND LEADERSHIP
Our governance and organisational structures are the framework for our Board to govern and our Managers to manage.
5. FUTURE INVESTMENTS & FINANCIAL SUSTAINABILITY
McLean Care® will continually return on its investments through the implementation of financial plans, budgets, disciplines and targets that ensures the organisation’s ability to fund its future.
6. REGIONAL GROWTH & EXPANSION
McLean Care will expand its aged care services in key towns of the New England Region.
“A sincere thanks on behalf of those who went with the Wellness Group to the artesian baths at Moree, and how much pleasure the outing afforded us. From the time we were gathering to wait for the buses there was a buzz of excitement and wide smiles on faces. Being able to go to Moree is greatly appreciated, especially by those of our number who have arthritis.”