Just had surgery? McLean Care can help you manage your wound.

Keeping fit and active is easy with my Health and Wellness Program!

Looking for some aftercare support? We can help!

McLean Care provides more than just aged care!

Need some temporary assistance? We can help you too!

Without mum, dad just needs some assistant support. We can help with that!


How long might you need to wait for a Home Care Package?

If you have been assessed as eligible for a Home Care Package, you will receive a letter from My Aged Care that sets out the level of package you are approved to receive, and be placed in a national priority queue for Home Care Packages.

You will be contacted when a suitable package becomes available for you, but there is likely to be a wait between the time you are approved for care and the time you are assigned your package. The length of time you will need to wait will depend on the date you were approved for home care, as well as your needs and circumstances based on your assessment.

Currently you may expect the maximum wait to be more than 12 months for most people because of the demand for home care packages, however, depending on your individual situation, you may receive a home care package sooner than this.

If you have been approved for a home care package, you can find out how long your wait is likely to be by Logging in to your client record using MyGov: www.myagedcare.gov.au/login-using-mygov

Call the My Aged Care contact centre on 1800 200 422

Call McLean Care® on 1300 791 660 for assistance.

Australian Legends of League come to Oakey

Almost 4000 spectators filled the Trevor Mickleborough Oval in Oakey on Saturday the 7th of October to witness the Legends of League spectacular, with an exhibition game between the Australians Legends of League and the Oakey Bears All Stars

A few of our CWA House residents braved inclement weather, with the assistance of Madonna and a couple of trusty volunteers, to watch some of the football matches played on the day. Teams that played before the big match included Oakey Primary & St Monica’s, Oakey High & Goondiwindi High, the Ipswich Rock Wallabies & St George BeerBellys Masters, Natives Brisbane & The Dos Womens, The Dos V Oakey Red Belly Blacks Mens, and Goondir/DDHHS & Pacific Nation in Mens & Women. There was also some terrific footy by all the Under 8 Teams.

In the end, though, the weather was the main winner, with cold feet sending the residents back for a warm afternoon tea, but not before they got to enjoy the atmosphere and amazing support of the event by the Oakey community.

Vera enjoyed watching some of the younger players with their ball on the sidelines, and had a great time for a non-football fan, but the main ladies’ match was enjoyed greatly by Lorna and Keith before their cold feet sent them home.

Other staff volunteering on the day included Cassandra and Alan, who both participate in Oakey Bears functions regularly, and Emily who made an appearance to check on the residents before heading out to party.

Restricted access - for the good of all concerned

By August this year there was more influenza and gastroenteritis notifications recorded across Australia than in the last five years. We were not left unscathed at McLean Care®.

Throughout September, both of our facilities experienced very difficult outbreak situations. CWA house in Oakey was affected by Influenza A. Six residents became unwell, and the facility had to initiate a restricted access status for 11 days.

In Inverell, McLean Care® experienced its most significant gastroenteritis outbreak on record, with restricted access spanning over 3 weeks. During this time, 53 residents became acutely unwell, with confirmed Norovirus, and 28 members of our dedicated staff were also affected.

Thank you all so much for your understanding during these very challenging periods. We know it is such a difficult and isolating time for our residents and loved ones alike.

Restricted access processes are implemented because McLean Care® has obligations under legislation to notify local and state-based Public Health Units of two or more cases of gastroenteritis. Following this notification, specific processes are implemented to reduce the risk associated with an infectious disease outbreak to our residents, our staff, and our community.

Our priority is, and always will be, a holistic approach to resident health and wellbeing. Please be assured that every resource is provided to our residents during these difficult times to ensure they are comfortable and receiving the very highest levels of care in both of our facilities.

Female friendship has never been more powerful

Thousands of Australian women will be getting their favourite ladies together and hosting a Girls’ Night In to raise money to help support the estimated 20,000 women who will be diagnosed with a breast or gynaecological cancer this year.

McLean Care® Home and Community Services, Tamworth are hosting a GIRLS’ NIGHT IN in support of Breast Cancer Awareness month.

Join us for some fun and food for a very serious cause:
Tamworth Community Care
Suite 1, 11-15 Dowe Street
Tuesday, 14th of November
Gold Coin Entry – Bingo – fun and food Cancer Council brings together Australia’s leading state and territory cancer organisations, with the vision is to minimise the threat of cancer through successful prevention, early detection, best treatment, support and world-class cancer research.
To realise that vision, Cancer Council undertakes a broad range of activities including research, patient support, providing evidence-based, up-to-date information about all aspects of cancer, treatment and advocacy.

Girls’ Night In – it’s a fun, simple way for women to raise funds and awareness for women’s cancer research, prevention programs and support services while getting together with friends.

Focus on promoting health and wellbeing

The Department of Defence commenced an investigation into the nature and extent of groundwater contamination on and around the Army Aviation Centre Oakey in 2012. Despite the difficulties in Oakey, the town’s wellbeing committee wants everyone to know there is nothing to be scared of.

In response to an ongoing PFAS underground water investigation, the committee created the first Oakey Health and Wellbeing Expo to showcase all of the town’s positives.

Committee chairperson, and Oakey resident of 35 years, Bonnie Teschner, said that there is a lot of good in Oakey; it is a typical rural town, filled with people who just want to help, and who are positive people. McLean Care® joined the Oakey community for the Expo on Sunday the 16th of July. We shared in the huge response from the community and local businesses, where the focus was on promoting health and wellbeing, as well as injecting positivity into Oakey. It was a wonderful opportunity for people to get in touch with their community and see what is on offer locally.

Rugby League Legend, and former Broncos champion, Shane Webcke was a popular attraction amongst locals. Shane provided us with our Lucky Door Prize...

McLean Care® purchased the coveted maroon jumper from this footy great, who represented Australia in 26 tests, and was named Daly M Prop of the Year 3 times! McLean Care® donated the jumper at the expo.

Toowoomba Region Councillor James O’Shea did a stellar job as Master of Ceremonies for the event, which attracted 67 exhibitors, showcasing local health, wellbeing, leisure, sport and recreation, and people from all over the region.

We listened to your feedback

Over the last 12 months we have received a lot of feedback regarding outdoor spaces in the residential facility and our gardens, and our Residents being able to access the outdoor spaces we create. We are delighted to share some of our current projects with you.

Firstly, our garden project has seen huge changes to the circular driveway in Beresford Coward Hostel, and the centre courtyard in the Argyll Centre. We have pruned, weeded, replanted and redesigned to bring you some pretty sensational spaces for your daily pleasure! We know there is such a huge and very important connection between nature and wellness.

Secondly, after many frustrating delays, we finally have our village green gazebo well into the construction phase. It features full pathway access, a built-in barbeque and cooking area, and most importantly, plenty of space! Completion is scheduled just in time for the warmer months, and we cannot wait to share this space with you!

Please continue to share your feedback and ideas with us – there is no finish line – just bigger and better results!

Good nutrition is especially important for older adults

Partaking in and sharing a meal is one of the most fundamental and significant influences on our everyday enjoyment of life. Food and nutrition can have a significant impact on quality of life by meeting our physical, functional and lifestyle needs.

Good nutrition is especially important for older adults, whether living in their own homes, or within care facilities. Older adults are at increased risk of malnutrition; they can experience changing nutrition needs as a result of illness, loss of appetite, reduced independence and the ability to cook or shop, or social isolation.

In the busy environment of the McLean Care® kitchen, we ensure that our staff have ready access to best practice nutrition information for all the special diet needs of our residents. We provide optimal, safe, nutritious and enjoyable food, with an emphasis on the enjoyment of everyday foods and removing unnecessary dietary restrictions.

The McLean Care® hospitality team focuses on the key areas of menu planning for a balanced diet and optimal nutrition, catering to individual needs, understanding swallowing difficulties and modified food textures, the dining environment and resident independence, oral health, and food and nutrition for those living with dementia.

Good nutrition in the aged care setting is about helping older people to achieve healthy and active ageing, by maintaining weight, muscle strength, bone strength and independence, and actively participate socially and engaging with others.

Excellence in Business Awards!

Everyday McLean Care® strives for excellence in everything we do, and we are excited to announce that we have been selected as a finalist in the New England North West Regional Business Awards under the "Excellence in Business" category.

See below the other 6 business that also made it into the finalist group:
Best Employment, Tamworth
Kenway & Clark, Moree
Mannion Group, Gunnedah
Regional Finance Solutions, Inverell
Sigma Aerospace, Tamworth
TG's Child Care, Armidale
the winners from each category at the Civic Centre, Gunnedah on Friday 1st September. Wish us luck!

My... my... my... how fast is this year going???

As we speed towards the end of July , I am reminded that it won't be long before we get to celebrate Grandparents Day again!! YAY!!!

McLean Care looks forward to this celebration each year with much excitement and anticipation! It's a time when we get to tell our beloved Grandparents just how much we love and appreciate them.

This year, we will be celebrating Grandparents Day in both Inverell and Oakey with very special events... we are inviting our preschool and primary school kiddies to come and join our residents for cookie baking! Together, we’ll create cookies and share morning tea and positive stories about the ageing journey!

NSW Grandparents Day, which will be held on Sunday the 29th of October this year, celebrates the role grandparents and older people play in our society – both the things they have done, and the things they keep doing. Join us to celebrate these amazing people, spend time with older loved ones, and connect across generations!

Our FREE event details are:
Inverell Residential Facility
Wednesday, 1 November 2017
10:00 am to 12:00 pm

Oakey CWA House
Wednesday, 25 October 2017
10:00 am to 12:00 pm


If you are one of our Community Carers or our clients then you now have the opportunity to show us your culinary skills, and have your favourite recipe showcased in next year’s Community Calendar!

How does it work?
• Starting TODAY, the 12th of July 2017, every Community Carer and Client of Mclean Care, can enter a recipe (or as many recipes as you like) into the competition.
• Submit your entries via the McLean Care Facebook page MESSAGE service OR by email to design@2creativemedia.com.au
• Make sure you attach a photo of you with your cooked creation AND a photo of your written/typed recipe including ingredients and method with each entry.
• Our Social Media community will ‘like’ their favourite recipe – the most likes wins!

The Rules
• All recipes with photos must be submitted within the time frame – starting 12/7/17 – entries close 19/8/17.
• The McLean Care Social Media team will post each recipe with submitted photo on Facebook and Instagram with hashtags.
• Each participant can enter as many entries as they want, BUT can only win for one recipe. Judging
• The top 12 entries with the most combined likes on Facebook and Instagram will win a place in the 2018 Community Calendar.
• The winners will have their photo taken professionally for the Calendar (see the examples in the photos below).
• The Calendar will be printed and distributed for Christmas 2017 (they will be sorted into a month based on the time of year e.g. pudding for Christmas, slow-cooked casserole for mid-winter etc).

July 12th: Competition opens, and entries may be submitted
August 8-26: Entries will be shared to Facebook and Instagram for voting.
August 19th: Close date for entries
September 4-8: Votes will be counted, and winners identified.
Sept 11-15: Top 24 Finalists announced on Social Media
Sept 18th: Top 12 Winners and allocated calendar months announced on Social Media.
Oct 2-13: Professional photos of winning entries taken.
Nov 1st: Production of calendar ready for Christmas 2017!

McLean Care and Tamworth Gardens Retirement Estate – a caring partnership

McLean Care is a local, award winning aged care provider, recognised for the quality of the care services we provide, and we are very pleased to partner with Tamworth Gardens Retirement Estate to provide support and services to the estate residents.

Tamworth Gardens Retirement Estate offers retirement living designed to be stress-free and enjoyable.

Personalised care and support from McLean Care will enable those who need a bit of extra help to remain living independently in their home at the Tamworth Gardens Retirement Estate, and enjoy the lifestyle they have chosen.

Estate residents may access a wide range of services that McLean Care provides, including government subsidised care packages.

We are looking forward to developing our partnership with Tamworth Gardens Retirement Estate, and providing quality care services to residents.

For further information, you are invited to contact us on 1300 791 660 or Tamworth Gardens Retirement Estate on 6761 7087.

What will they think of next!

At the Community Care Business Transformation and Innovation Conference in Brisbane on the 6th of June, McLean Care’s General Manager Home & Community Services, Jeannine Harrington, met PARO.

PARO is an advanced interactive therapeutic robot baby harp seal. PARO allows the documented emotional benefits of animal therapy to be provided to people in hospitals and nursing homes, where live animals present treatment or logistical difficulties.

PARO has been found to:
• reduce patient stress
• reduce caregivers stress
• stimulate interaction between patients and caregivers
• have a psychological effect on patients, improving their relaxation and motivation
• improves the socialisation of patients with each other and with caregivers

What WILL they think of next? and get this... PARO has been awarded the ‘World’s Most Therapeutic Robot’ certified by Guinness World Records! And yes PARO was very cute and cuddly.

Does your kitchen rule?

Ever thought of yourself as a bit of a pin-up girl or guy? Fancy yourself quite the ‘Whiz in the Kitchen’? Well, here’s your chance to show off and get your name up in lights!

It’s time for the 2018 Community Calendar Competition, where you, our Community Carers and your clients will get the opportunity to show us your culinary skills, and have your favourite recipe showcased in next year’s Community Calendar!

How does it work?

• Starting on the 12th of July 2017, every Community Carer and Client can enter a recipe (or as many recipes as you like) into the competition.

• Submit your entries via Facebook message on the McLean Care page at www.facebook.com/ mcleancarehealthyageing/ OR by email to design@2creativemedia. com.au

• Make sure you attach a photo of your cooked creation with each entry.

• Our Social Media community will ‘like’ their favourite recipe – the most likes wins.

The Rules
• All recipes with photos must be submitted within the timeframe – starting 12/7/17 – entries close 19/8/17.

• The McLean Care Social Media team will post each recipe with submitted photo on Facebook and Instagram with hashtags.

• Each participant can enter as many entries as they want, but can only win for one recipe.

• The top 12 entries with the most combined likes on Facebook and Instagram will win a place in the 2018 Community Calendar.

• The winners will have their photo taken professionally for the Calendar.

• The Calendar will be printed and distributed for Christmas (they will be sorted into a month based on the time of year e.g. pudding for Christmas, slowcooked casserole for mid-winter etc). Timeline July 12th: Competition opens, and entries submitted Aug 8-26: Entries will be shared to Facebook and Instagram for voting. Aug 19th: Close date for entries Sep 4-8th: Votes will be counted, and winners identified. Sept 11-15th: Top 24 Finalists announced on Social Media Sept 18: Top 12 Winners and allocated calendar months announced on Social Media Oct 2-13th: Photos of winning entries taken. Nov 1st: Production of calendar ready for Christmas 2017!

McLean Care super fish makes her mark on the world stage

“To say that we are very proud of Joy Cutler would be an understatement... Joy is a super fish, who joined our exercise group to improve her strength and fitness.”

Two local Inverell ladies, including our very own Wellness Group super fish, Joy Cutler, made their mark on the world swimming stage at the World Masters Games in Auckland in May, with Joy bringing home the bling! Joy, and swimming partner, Julie McRae, were all smiles on their return from New Zealand, and with good reason. Joy competed in the 65-69 years age group, bringing home Bronze in 100 metres Freestyle, Silver in 200 metres Individual Medley, and GOLD in 50 metres Backstroke!

“It was very thrilling to be able to do that. I didn’t realise how close to some of my times that I swam back in 2009. It is wonderful. The most exciting thing, though, was that my 97-year-old father was able to sit back around a kitchen table and watch, because they’d actually put it on Youtube Live”

After an eight year break from competitive swimming, Julie also left her mark on the 55-59 age group, and was thrilled to come away with similar times to those of 10 years previous. Both Julie and Joy had previously competed at World Masters’ Games in Perth and Sydney, and had been training furiously at the Inverell Pool since January, with the thrill of once again competing at a world class level driving every stroke.

Congratulations, Joy and Julie! You have been rewarded for your efforts, and we are so excited for you! Any age, any fitness level... at McLean Care we are here to support and help you to achieve your goals. Let’s do it together!

Telstra - McLean Care Case Study

McLean Care is supportive of 24/7 Registered Nurse (RN) cover

Recent media discussion has misinformed the community around McLean Care's support of the proposed 24/7 Registered Nurse (RN) legislation. McLean Care is in full support of the 24/7 Registered Nurse (RN) cover where it is needed in those services whose residents require a high level of clinical expertise at all times.

We provide 24-hour registered nurses in our residential aged care facility, where we predominantly care for older people with high, complex clinical needs and we will continue to do so. Legislatively, as required by the Public Health Act, we are required to do so. To be clear, passing of such a bill that replaces the Public Health Act, will have no impact on McLean Care, given we already provide 24/7 RN coverage.

The real issue of this legislation is about the impact on small rural and remote organisations across NSW.

By way of history and clarification:

In 2014, the Federal Aged Care Act 1997 was amended to remove the distinction between “high care” (nursing home) and “low care” (hostel). The removal of this high/low distinction has meant that the Legislative Requirement of the NSW Public Health Act that is linked to high care places is obsolete.

There would be unintended significant consequences to small regional, rural and remote facilities if legislation were to be passed that meant all aged care facilities (nursing homes and hostels) were required to have a registered nurse on duty 24 hours per day, regardless of whether services are providing clinical care or not. Again, to be clear, this would not impact on those facilities that are currently required to have RNs 24 hours per day. The impact will be on those facilities, traditionally known as Hostels, who have never had this requirement as the level of care provided is not as complex as that in a higher care facility (nursing home).

Many of these facilities (hostels) are:
• Charitable not for profit organisations
• Community assets
• Not part of large organisations
• Located in small rural and remote communities with bed numbers often ranging from 10-30 beds
• In the main providing assistance with activities of daily living, behaviour management and valuable psycho-social support
• Providing clinical services that require the employment of RNs, but the nature of these services do not require RN intervention 24 hours per day.
Have a revenue base of between less than 1 million to 2 million per financial year and either make a loss or a very small profit

Legislation of this nature would deny these smaller providers the flexibility required to appropriately respond to the changing mix of care needs within their service, where at times it may be that more RN hours are needed, and at other times the limited care funding might be more productively spent on additional allied health services or care staff numbers to support their residents.

The cost of employing a RN 24 hours a day (3 x 8 hour shifts) for a 12-month period, under the current ACS NSW & ACT Enterprise agreement, inclusive of all on costs is around $628,271.00.

This impost onto a small provider, who in the main is providing a lower level of clinical services, is unsustainable, and possible closure of multiple facilities across regional NSW could occur. This is where the debate needs to be centred, rather than on an alarmist campaign based on factually incorrect information.

Warm regards,

Sue Thomson
McLean Care CEO

Our Inverell Wellness Centre

Our Inverell Wellness centre, for a long time, has had the privileged of going on a journey with lots of our clients and enjoying the fruits of their labour (the hard work) and this video shares just some of the experiences we see every day. We hope you enjoy.

Return your unwanted medicines to your pharmacy for safe disposal

If you have medicines that are out of date, or not prescribed for you, and you are worried about how to dispose of them safely, then you can return them to your pharmacy for their safe disposal.

Think before you throw
Unwanted medicines are often dumped into the toilet, tipped down the sink, or put out with the garbage, which starts a journey that can seriously harm the environment.

More than 500 tonnes of medicines find their way into waterways and landfill every year. We need to change our behaviours to solve this problem and give the environment a chance.

Don’t flush medicines down the toilet
Sewerage plants can’t treat all chemicals in waste water, resulting in contamination of waterways.

Don’t pour medicines down the sink
Household medicines contain highly soluble chemicals which, when entered into water systems, can harm aquatic life.

Don’t throw medicines into the garbage bin
Household medicines disposed of this way end up in exposed landfill sites.

Returning Medicines
By returning out-of-date and unwanted medicines to your local pharmacy, we can make our homes a safer place. This is all you need to do… it’s really easy (or ask your McLean Care staff member to assist you)
1. Go to your home medicine area.
2. Check expiry dates on all your medicines, and separate all expired medicines into a container for return.
3. Check that you actually need all the medicines – separate those medicines no longer needed into the container for return.
4. Take the container to your local pharmacy for disposal.

5 steps to get help at home through a home care package

STEP 1: Be assessed for your home care package
In order to receive subsidised home care services, you first need to have a free assessment by a member of an Aged Care Assessment Team (ACAT).

You can contact McLean Care on 1300 791 660, and we can arrange this for you, or you can contact the My Aged Care Contact Centre on 1800 200 422 to be put in touch with an ACAT in your local area.

Please have your Medicare card available for identification purposes.

An ACAT member will then arrange a time to visit you, and discuss what kind of help you may need, and what types of services may be best for you.

STEP 2: Receive your assessment letter
The ACAT will write to you to tell you the outcome of your assessment, and specify the type of service(s) that can best support you.

If you are eligible for home care services, the ACAT will approve you for a specific home care package level (home care level 1, 2, 3 or 4) based on yourindividual needs and circumstances. Once you have been approved for home care services, you will automatically be placed in the national queue.

If your situation changes at any time, for example if your health deteriorates, you should get in contact with your ACAT to check whether you should be reassessed, or you can contact McLean Care on 1300 791 660 and we can arrange this for you.

STEP 3: Work out your costs
You may be asked to contribute to the cost of your package.

For a formal income assessment you can call the Department of Human Services on 1800 227 475, or you can contact McLean Care on 1300 791 660 for assistance.

You’ll be pleased to know that your home is not included in the income assessment, only your income is considered.

STEP 4: Confirmation of your home care package
When you receive your letter confirming you have been assigned a home care package, you will have 56 days to enter into a Home Care Agreement with McLean Care or another provider of your choice.

If you need more time, you can contact the My Aged Care Contact Centre and request a 28 day extension, or you can contact McLean Care on 1300 791 660 and we can arrange this for you.

STEP 5: Enter into a Home Care Agreement
Before you can start receiving care and services, you will need to enter into a Home Care Agreement. Your Home Care Agreement records the administrative details relating to your home care package.

McLean Care will also work in partnership with you to design a care plan based on your needs, and an individualised budget for your home care package. Once you have a Home Care Agreement and care plan in place, your care and services can begin.

Compliments and Complaints

McLean Care welcomes your feedback, which enables us to improve our services to you. Compliments or complaints regarding our services or services provided by a staff member may be made via the phone or in writing.

If after discussion with us you are not satisfied with how we have handled your complaint, or its outcome, or you are not comfortable raising your concern with us, you may want to contact the National Aged Care Advocacy Program or the Aged Care Complaints Commissioner.

Aged Care Complaints Commissioner is contactable online at agedcarecomplaints. gov.au or by telephone on 1800 550 552. If you need an advocate, contact the National Aged Care Advocacy Program (NACAP) by calling 1800 700 600.

Privacy of Information McLean Care is committed to protecting the privacy of your personal information, including sensitive and health information, as required to comply with the Australian Privacy Principles found in the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cth)

Please let us know if you have any concerns about how we have managed your personal information.

‘Herd immunity’ and responsible contact: protecting our elderly during the flu season.

With four strains of influenza circulating this year, the Department of Health is urging all Australians to consider getting the flu vaccine.

The more people who receive the flu vaccination, the lower the amount of circulating flu; this means the more effective our ‘herd immunity’ is, and the less it spreads through the community, which means we are all better protected, especially vulnerable people including those that are older.

We know that, like the very young, older people are more susceptible to the flu, other viruses and infections than the broader community, many often already having complex health issues and compromised immune systems.

Four strains of influenza, A (H1N1), A (H3N2), and the two B strains, B/Brisbane and B/Phuket, have been circulating world-wide. Of these, the H3N2 strain remains the dominant one, and we know people in older age groups are more susceptible to this strain in particular. The 2017 flu vaccine contains all four strains, and represents a far broader protection mechanism.

Influenza is spread easily, mainly through coughing and sneezing. People with influenza can be infectious to others for the 24 hours before any symptoms start, and we are asking the community to abstain from visiting our care facility if they are showing any flu-like symptoms or have been in contact with anyone who has.

McLean Care offers flu vaccinations to all our residents each year, which we can administer by consent, and our community care team can help clients attend medical appointments to have their vaccines administered by their own health professionals.

We ask the community and our families to not only strongly consider their own vaccinations, but to also be prudent when planning visits to their relatives in care. Catching this type of virus is of grave concern for older people, who are highly susceptible to such diseases, and the consequence for them could be dire.

Aged Care is an ever-changing, dynamic and exciting industry to be involved in

The Australian population is much older than it has been in the past, and we are living longer and healthier lives than ever. This is a very positive thing, but presents its own challenges going forward, which McLean Care is well placed to meet.

From the 27th of February, government changes to Home Care Packages will give people greater choice and flexibility about their chosen service provider. McLean Care is well placed to manage these changes, and ready to help our current and future clients to navigate the new system.

Recently, we were very excited to announce that the Constitution of a newly formed regional aged care alliance, NIACC, was adopted by several aged care service providers including McLean Care, creating a shared services organisational model that will ensure the sustainability of aged care providers in the New England, North West and Upper Hunter regions.

In another exciting move for both McLean Care and aged care in regional Australia, McLean Care was announced as the successful tenderer for the acquisition of CWA House, a small rural community-based not-for-profit nursing home in Oakey QLD, ensuring the sustainability of aged care services in the Darling Downs region. Although the decision made to sell CWA House had not been an easy one for QCWA to make, they are very pleased that a community-based organisation with McLean Care’s experience, commitment to the local community, and whose values are closely aligned with the QCWA, was successful.

Aged Care is an ever-changing, dynamic and exciting industry to be involved in, and we believe that we are equipped with the best possible expertise, people, model of care and direction for the future.

However, if people do decide to change approved organisations after February 27, the organisation who previously was providing services will be allowed to charge an exit fee (if they choose to do so) to cover any administrative costs.

Access to Home Care Packages will also be managed in a new way; there will be a national pool of all available packages. After assessment, the eligible person will be placed in a ‘queue’ until a Home Care Package becomes available. A person’s place in the queue will be determined by their personal needs and circumstances, and the time they have been waiting for care.

It is really important for people who have a current assessment for a Home Care Package, and are still deciding if they want to accept services, to give serious consideration to putting in place those services now, prior to February 27th, to ensure their place within the new system as quickly as possible.

These government reforms will not affect the levels of care and types of services. Rather, people will have more choice within existing levels of Home Care Packages, of which there are four, with the hours of care increasing at each level of care. This means that more hours of care and services are provided under Home Care Package Level 4, and the least under Home Care Package Level 1.

McLean Care’s CEO, Sue Thomson welcomes the Government reforms, and believes that these changes will support and empower older Australians to receive the care they deserve.

McLean Care to enter the Darling Downs Region

McLean Care is very pleased to announce our successful tender for the purchase of CWA House in Oakey from the Queensland Country Women’s Association (QCWA), securing the future of high quality aged care services to the Darling Downs region.

Ongoing reforms of aged care have presented many challenges for smaller rural and remote aged care providers, in viability and sustainability, as well as the fundamental issues of service delivery. Lacking the economies of scale to ensure future sustainability, QCWA saw the sale of its Oakey facility, which includes residential aged care beds and independent living units, as the solution to continued service provision to the area, and sought out a specialist rural aged care provider, whose expertise, established resources, and community passion would ensure the future welfare of their residents, families, and staff.

We are very pleased to announce our acquisition of CWA House in Oakey QLD, and are as absolutely committed to the longevity of rural aged care services to the Darling Downs as we are to the New England, North West and Upper Hunter regions of NSW. We will leverage the resources and expertise that we have built over more than 50 years, to ensure that this community-based not-for-profit provider remains viable in their own community.

McLean Care established its aged care facilities and services back in the 1950’s. Since then, it has remained our mission to provide the highest quality retirement and aged care lifestyle service and options to the people of our region, and we have grown to now provide care and services to over 1,000 people, in an area of over 105,000 square kilometres.

Our depth of expertise, and commitment to creating local, community-based solutions for an ageing rural population made us the perfect fit for QCWA and the CWA House Management Committee.

We proudly remain a community-owned, not-forprofit organisation, are very active in our communities, from the local people we employ, to our participation in community activities, with groups, and local authorities and businesses, and have developed partnerships and alliances in our local region that enhance our capability to provide the best support and care available.

We are looking forward to working very closely with the CWA House Management Committee, the remarkable staff at CWA House, and the broader Oakey community in this new, exciting venture.

New alliance will influence the future of aged care in the region

After a lengthy consultation process, community-owned and operated aged care providers in the New England, North West and Upper Hunter Regions adopted the Constitution of a newly formed regional aged care alliance - NIACC - on the 19th of January 2017. This new alliance will positively influence the future of community-owned not-for-profit services in regional, rural and remote communities.

As community-owned and operated organisations in regional Australia, we are always looking for better ways to deliver quality services, in the most efficient and effective ways, that keep people and communities at the centre of our endeavours. Smaller providers in the region are often faced with the frustration of battling their way through policy and legislation, that can impede the delivery of the provision of care, and the new alliance will mean that member providers will have access to the support of likeminded, passionate, and highly knowledgeable people when they need it most, and share some of the administrative burdens, without losing their local identity.

NIACC members will have greater access to resources, a bigger voice in the sector, the ability to share ideas and resources, and access to the benefits of the ‘tried and tested’.

They will also benefit from a greater buying power, but most importantly, it will keep them viable, and give them a sustainable future in their own local communities, and give them a stronger presence, opening up many more opportunities for their organisations, and strengthening their ability to serve their seniors.

The newly formed NIACC alliance is made up of organisations who share a common cause, and will give regional, rural and remote community-owned and operated aged care providers the economies of scale that a large corporate organisation enjoys, whilst maintaining their autonomy and unique local identity. The founding members include Bingara’s Touriandi Lodge, Coonamble Hostel Association, Mackellar Care of Gunnedah, McLean Care of Inverell, Merton Living in Denman and Moree’s Fairview Retirement Village. The development of the NIACC alliance represents a shared services organisational model, best equipped to create efficiency and sustainability, well into the future.

For the members of NIACC, their community connections will not change – they will maintain their autonomy, their identity, and their connection to their local communities, but now they will have the voice and access to the resources they have needed, with which to deliver even better services to their communities, and raise the bar in care provision in their areas. It’s a win-win all round.

Our work is care - here is a celebration of our aged care workers

This Christmas there will be 150,000 aged care workers who instead of being at home with their families will be caring for their second families at work. They love their jobs and are proud of the work they do.

Over 34 per cent of our aged care workers are migrants, with many leaving behind their families and friends to come to this country for a better life.


The next generation of personal emergency response systems

McLean Care has enjoyed a long-standing partnership with Tunstall Healthcare to offer personal medical alarm solutions, including a range of assistive technology care and activity sensors to support the independent lifestyles of our clients and Independent Living residents.

Tunstall’s latest emergency response system is the ‘Find-Me’ watch, a cellular personal emergency response system, panic alert, GPS tracker and fall detector all in one, and offers an unobtrusive duress alert device providing additional security at home and in the community. Ideal for older people, people living with dementia, those with disabilities or those wanting immediate access to help, the Find-me Tunstall carers watch can be tailored to meet individual needs to offer a personalised duress solution. Who is it for?

Tunstall’s Find-me carers watch can provide peace of mind to a range of people, and is ideal for:
- Older people
- People living with dementia
- Those who want extra reassurance while at home, work and out in the community
- People living with a disability
- Those who need to send a silent duress alert
- People living with chronic disease
- People who require immediate emergency assistance in a duress situation.

Key Features
- Fall sensor
- Location finder
- Medication reminders
- Easy web setup
- Magnetic charging
- 24/7 assistance
- Geo fence
- Removal sensor
- Water resistant


Reflections on Retirement

After nearly 14 years at McLean Care, Robyn Dixon has walked through the door to retirement. During her time with us, Robyn has seen many changes both at McLean Care and in Aged Care in general, and she tells us that her only regret is that she leaves McLean at a time, which she describes as "a stage of its development that I have not seen before."

"A strong governance Board, a proactive, interactive and creative Executive and Senior Leadership team. To say nothing of the staff throughout the New England who drive their care of residents beyond all boundaries."

"I take pleasure in introducing my successor, Sally Walters, who has lived on and off in Inverell since 2000. Sally has a wide and varied background in education and local government, and brings with her an enthusiasm which I have no doubt will enhance and support McLean Care’s strategic plan. Her compassion and insight can only be an asset for the residents of McLean Care. I wish you all the success in the world Sally!"

"My deepest thanks and thoughts go out to all McLean staff, to the many organisations and individuals within the Inverell community who have been a part of my life for the last 14 years." Robyn Dixon has left the building ‘Gone fishin’ at Tingha’


Intergenerational Play Time

Mclean Care in Tamworth is privileged to be involved in a wonderful new community engagement program. Some of our clients have been visiting our local preschools, where they read stories to the children, join them in colouring-in, share morning tea, and get involved with the kids during play time outside.

The children are so loving and receptive. It has been amazing to watch the positive effects of these visits on our elderly clients. This intergenerational interaction has bought about a new lease on life for them, smiles on the faces of some clients like we haven’t seen before.

Sometimes us younger folk may take it for granted that we get hugs and kisses from our families and friends on a daily basis. But some of us, especially when we are old, are not so lucky, with our families living away and not able to visit as often as they would like, and it can get lonely.

This new program has been just what some of our seniors have needed. They talk about their preschool visits with the staff for days, and are eagerly awaiting the next visit. And it goes both ways... another added bonus from the program is that there are littlies out there who don’t have grandparents, or their grandparents live too far away to visit, so they get to have a Grandma or Grandpa for a little while too.


Independent Unit Now Available For Immediate Occupancy!

This rare opportunity could be yours.
Contact our retirement services manager for more details or to arrange an inspection. Sally Walters - Ph. 02 6721 7300 or Email: sally.walters@mcleancare.org.au

This villa is situated in the Goodwood Villa section and is number 4.

Hurry this wont last!


Welcome to family Australia!

In a moving ceremony held at the Inverell Shire Chambers on Wednesday the 7th of September, Inverell Mayor, Cr Paul Harmon, in all his resplendent regalia, welcomed McLean Care’s Arun Sankar and Sheeja Raj, and their children Aimee and Ajay as Australian citizens.

Arun and Sheeja joined the McLean Care family in 2012 after moving to Australia from Ireland, where they had been living and working. Of course, when asked why they chose Australia, the first thing that came up was the weather.

Ireland doesn’t have the extreme temperatures that other countries might have, and the average temperature is only 10°C. Even though temperatures here can be extreme, we just love the beautiful warm springs and autumns, and as for summer – fantastic!

Arun and Sheeja also felt that Australia and its culture had opportunities for their beautiful family, and they haven’t looked back. And Inverell and McLean Care are all the richer for their joining into our community.

In 2014 Arun and Sheeja’s darling baby, Aimee, became critically unwell and required life sustaining treatments in several metropolitan hospitals. Sheeja’s said “we will never forget the care and kindness displayed by our family at McLean Care and the entire Inverell community during this time. Our family will be forever grateful.”

“The people of McLean Care are so dedicated, and love giving back to a small community where people rally around and help one another. We are very proud to be part of the Inverell Community, the McLean Care family, and now the family of Australia.”


One small lapse in concentration

Phillip Smallman could have lost his life as a result of a workplace accident. He didn’t – but will spend the rest of his life in a wheelchair. One small lapse in concentration and his world came crashing down. He is now a paraplegic.

McLean Care takes the safety of our workforce very seriously. We have a strong commitment to health and safety, and have actively participated in Safe Work Month since 2014. This year we took that involvement one step further, and engaged seasoned safety speaker, Phillip Smallman, to present at an evening dedicated to workplace health and safety.

On the 28th of September, Phil joined us at the Inverell RSM Club to share his story with other employers and the community of the Inverell area. The event was very well attended, and in two powerful hours this unique, high calibre speaker really opened eyes with his chilling recount of the workplace incident that left him paralysed.

Phil has since made it his mission to help individuals, no matter what their role in an organisation, to understand why it’s so important to contribute to a safe work culture. Phil is having a powerful effect and bringing about big changes in workplace attitudes towards safety.

This is being reflected by a change in behaviour by workers, both towards their fellow workers and towards management.

For us here at McLean, it’s far more than just about our legal responsibilities; when an employee sustains a workplace injury, the costs incurred are more far reaching than just financial - it is so important to remember the impact injuries can have on social and personal levels.

An employee who has been injured at work often has to be supported by the community through treatment, in some cases for quite a long time, and a workplace injury can have permanent effects on the quality of life of the worker, which can also cause a strain on family, friends and co-workers.

Even when workplace injuries are only temporary, the loss of confidence may affect the worker long after the physical symptoms have healed, and depression is also a common mental health issue, especially when there are lasting physical effects from the injury. It is also possible, in more extreme cases, that Post Traumatic Stress Disorder may affect the worker and any colleagues who witnessed or were involved in the incident.

Remember… we are all responsible for our own actions or inactions, but we also have a moral obligation to look out for each other, and make sure that everyone gets home okay.


2016 ACSA National Summit

McLean Care was represented by our CEO, Sue Thomson and our General Manager Residential Services, Sarah Wade in September at the annual ACSA National Summit (formerly known as the ACSA National Conference), which was attended by over 650 delegates from across Australia.

This year’s summit theme was ‘Choose to Thrive! - in a disruptive environment you have to make choices.’, and brought together our sector’s best minds for a jampacked programme of inspiring debate and conversation on the future of aged care in Australia. The Summit featured appearances from the Minister for Health and Aged Care, the Hon. Sussan Ley, and Shadow Minister for Ageing and Mental Health, the Hon. Julie Collins.

We were very proud that McLean Care was recognised at the Summit as industry leaders; a testament to the hard work, and tireless efforts of a dedicated and passionate team.

The Summit highlighted ACFI changes resulting in significant impact on regional and rural aged care providers, and lengthy discussions were held to ensure tangible results are achieved to ensure ongoing sustainability. Innovation and disruptive models were key messages, and McLean Care will continue to be at the forefront of finding lessons, driving innovation, and exploration of all the possibilities to ensure the sustainability and provision of quality care in our region.


Welcome Jeannine Harrington

We are very pleased to announce that September saw McLean Care welcome Jeannine Harrington to our team, in the newly created role as General Manager Home and Community Services. Jeannine joins McLean with exciting plans for our ...’more than Aged Care’ future.

"Jeannine has many years’ experience working in both the profit and not-for-profit sectors. Working in the aged care industry for the past five years, she has worked across a number of portfolios including business development, marketing, bid management and contract management, providing the opportunity for her to gain an in depth understanding of the aged care industry." Said Rose Wild, Human Resources Manager.

In addition to her diverse work skill set, Jeannine has a contemporary knowledge of business management practices, gained when she completed her Master of Business Management (Swinburne) in 2014, and she is also a certified Prince2 project management practitioner.

"There is an air of excitement about new possibilities going forward, and the unique and diverse range of skills and experience that Jeannine brings to McLean Care. Jeannine has thoroughly enjoyed meeting the McLean Care Community Care teams in Tamworth and Inverell, and everyone is very much looking forward to the benefits of Jeannine’s fresh perspective."


Work Safety, Make it Personal, Make it Home.

One small lapse in concentration, and it all came crashing down. Phillip Smallman could have lost his life as a result of a workplace accident. He didn’t – but will spend the rest of his life in a wheelchair. One small lapse in concentration and his world came crashing down. He is now a paraplegic.

 This years theme for Safe Work Month is, ‘raise awareness, encourage discussion, share stories’. The Inverell business community is invited to join us in hearing Phil’s story and start a conversation with their workers and loved ones about their health and safety in the workplace. Phil has a very personal and powerful message to impart. Let’s work together as a business community to ensure that Inverell is a safe place to work and protect our future.

McLean Care's New Cinema Advertisement!

Every movie screen in Tamworth will now feature McLean Care's new advertisement! For everyone that hasn't seen it yet..... HERE IT IS!!


Grandchildren are the dots that connect the lines from generation to generation. ~Lois Wyse

Grandparents Day celebrates the vital role that grandparents play, as custodians of individual and cultural memories, and as providers of care and love to their children and grandchildren. It recognises the irreplaceable role grandparents have in their families and in the wider community.

On Friday the 22nd of July, McLean Care's Tamworth Community Care joined St Edward's Primary Tamworth in their Grandparents Day celebrations.

It was wonderful to see so many parents and grandparents at the school, helping out in the classrooms, canteen, library and other events, and it was heart-warming to see so many families sharing morning tea and enjoying time together.

McLean Care Clients and staff joined St. Edwards to help celebrate with their students who have grandparents far away, and for our Clients to have that oh-so-important time with the children, a chance that some of them don't often get, keeping the youngest and oldest generations connected.

Tamworth Community Care also provided morning tea, and you could see in our seniors a renewed sense of purpose and the feeling of being valued. They have so much to offer, and the intergenerational interactions are priceless.

Thank you so much St. Ed's - you have helped to make the lives of some of our seniors that much more fulfilled.
Please enjoy some of our photos from the day...
1. Setting up McLean's morning tea
2. St. Edwards Grandparents Day was filled with love
3. Leila, a McLean Care Community client from Gunnedah, with some of the students
4. Del, Jackie, Amanda and Leanne from McLean's Tamworth office, pitching in to serve morning tea
5. Joy and Bob, two clients from the Tamworth area, enjoying the day
6. Robyn and Judy having a wonderful time
7. Joan, and lifestyle facilitator Vera from Gunnedah, having a wonderful time


Blast from the past

In the picture below Hector is the one standing behind the driver with his hat tilted slightly back and his coat undone.

Hector Neil McLean, a man of proud Scottish heritage after whom the original H.N. McLean Retirement Village was named, lived most of his life in Inverell, and was regarded as a very community-minded citizen. He served on Council, and dreamed of establishing a Convalescent Hospital.

Upon his death, in 1932 a provision of Mr. McLean’s Will designated that a hospital be established on his property ‘Killean’, with stringent guidelines for the formation of an Honorary Board of Trustees to ensure perpetuity.

World War II delayed the construction of the hospital, and the founding stone was laid on 17th November 1951, with the building being completed in 1953. The hospital provided an essential service, and included facilities for recuperation following illness, surgery and childbirth. As transport improved, however, and convalescent-type care declined, it was recognised that a great void in aged care was developing.

Today, McLean Care provides aged care services to over 800 people, in an area of 105,000 square km’s, employing over 320 staff. McLean Care has been recognised on a regional basis as a leader in the provision of innovative and evidence-based quality aged care services.


Robyn Dixon’s Journey Takes a New Turn

Our longstanding Retirement services Manager, Robyn Dixon, has decided it is time to find her next passion beyond work, and has announced her retirement for October this year.

Robyn joined McLean Care in 2003, originally as a volunteer, and had moved to the Inverell area from Sydney where she worked as a respected and sought-after Psychologist in both the public and private sectors for nearly 30 years.

After her tree change, and seeking to find more than early retirement could offer, Robyn joined McLean Care as a volunteer, and went on to become a key person in implementing and overseeing a pilot program for providing community packages to the Retirement Village of McLean Care.

When McLean Care took on the provision of management services to Cooinda Retirement Community, Robyn embraced the challenge with gusto, and so began a continued relationship with the seniors of Inverell.

Robyn has been an integral part of the McLean care fabric, and has worked in all areas of the organisation. Her devotion to the wellbeing of the seniors of the community has most recently been demonstrated by her instigation of the McLean Care Seniors Festival, which was a magnificent event showcasing the wonderment and fun that you can have when you reach the later years of life.

“I have thoroughly enjoyed watching the progression and growth of the organisation, and coming from Sydney, I believe that Inverell is so lucky to have a facility such as ours, with such high standards that are well beyond those of some of the city establishments.”

Robyn’s shoes will be hard to fill, and we think that McLean Care is the lucky one to have been graced with a dedicated person such as Robyn. We wish Robyn the very best for the next phase of her journey.


New Alliance keeping regional aged care sustainable

After a lengthy consultation process, community owned and operated Aged Care Providers in the New England and North West Region have signed the first Memoranda of Understanding that will see the creation of a regional aged care alliance, ensuring the sustainability and longevity of quality aged care services in the region.

Government reform of the Aged Care sector has been ongoing, and very much welcomed, and the Aged Care Roadmap has highlighted some of the most important issues being faced by a modern, ageing society, and the care providers who exist to deliver quality aged care and home support services to them.

As community owned and operated organisations in regional Australia, we are always looking for better ways to deliver quality aged care services, in the most efficient and effective ways, that keep people and communities at the centre of our endeavours. We want to continue to inspire seniors and their local communities to engage with local community owned organisations, to remain active and well, and we want to promote a diverse, vibrant and meaningful perspective on ageing, with less reliance on Government assistance to do so.

Ten community-owned and operated aged care providers in the New England, Upper Hunter and North West regions came together to collaborate and discuss their shared concerns and ideas for the future in the region, within the context of the latest Government reforms. The alliance represents a shared services organisational model, and has been designed to give regional, community owned and operated aged care providers a greater voice, the ability to be able to share ideas, resources, training and development, and to share some of the administrative burdens that can impede the delivery of the provision of care that they want to be able to offer their small communities.

The alliance will uphold the individuality, autonomy, identity and security of each provider within its own local community, and strengthen their ability to serve their local seniors. If all community owned and operated organisations in the region come on board, we will have the economies of scale that a large corporate organisation of 838 residential places has. The alliance will give these organisations strength in numbers, and a real and solid future in their communities.



After having won last year’s Aged and Community Services (ACS) NSW & ACT State Awards for Excellence for ‘Organisation’, McLean Care has again been recognised in this year’s awards in both of their nominated categories – ‘Employee’ and ‘Trainee’, at a presentation ceremony held at Doltone House - Hyde Park, Sydney last night!

Jacqui Flood is a Physiotherapist at McLean Care, dedicated to working as professional member of a multi disciplinary team. Jacqui is unique. McLean Care is proud of her compassion, resilience and professionalism, and of the invaluable person- centred physiotherapy services she provides across the aged care industry spectrum.

Jacquie honours the McLean Care values – she lives them every day and is an inspiration to her work colleagues and to McLean Care’s Senior Leadership Team. Jacqui is a true representative of McLean Care – she knows no boundaries when delivering physiotherapy services to our Residents, our Clients and our Staff.

Jarred McClellan is a School Based Trainee in Year 12, who is currently studying Certificate II in Kitchen Operations at the Residential facility of McLean Care.

Jarred has overcome his own life challenges to gain valuable practical skills as well as life skills which will open opportunities for his future. We believe he is a testament to what McLean Care stands for – which is enriching the experiences of somebody beyond all boundaries.


State-of-the-art Dementia Care comes to Inverell

McLean Care is always looking for the best ways to adapt to the significant changes in our resident populations, the future aged care needs of our communities, and how best to deliver the highest quality services and facilities to those communities that we serve.

“We are very excited to say that our Argyll Centre Hector Wing, which first opened in 2007, recently underwent an extensive refurbishment. Dignity, independence, and social connection are the hallmarks of this 17 bed state-of-the-art, purpose-driven facility for our seniors who are living with dementia.” said Sue Thomson, McLean Care CEO.

“Specialist aged care architectural services were contracted to craft an attractive, safe and supportive environment that responds to the specific needs of our Hector residents, who enjoy the love, support and compassion of a 24 hour a day specialised care team, whose values and attitudes are reflected in the care they provide every day; the love and support our residents need to live life to the fullest potential.”

 Located in the heart of the McLean Care grounds, surrounded by a tranquil bush setting, and award-winning landscaped gardens and private courtyards, McLean’s Argyll Centre has also enjoyed upgrades to the resident rooms, reception and dining areas as part of the refurbishment.

The Argyll Centre provides ideal spaces for taking advantage of beautiful weather, either relaxing on your own, or enjoying time with family and friends. Distinguished by five general residential facilities, the Argyll Centre is also home to the Chisholm, James, Gibson, Glenmore & Avern Wings, as well as a large Leisure and Lifestyle centre.

 “We are looking forward to sharing these exciting changes and upgrades with our families and the community. Inverell’s Mayor, Cr. Paul Harmon, has kindly agreed to formally open the Hector Wing, which represents the culmination of many years of hard work, innovation, and dedication by a tireless team of carers and partners to McLean Care.”

1. L-R: Cr Paul Harmon, Inverell Shire Mayor,
Sue Thomson, McLean Care CEO, Senator John Williams,
Illana Halliday, CEO Aged and Community
Services NSW & ACT, Sarah Wade,
Residential Manager, and Phil Girle, Chair McLean
Care Board.
2. The Wellness Group showing us how to stay active and stay well. 
3. Lunch for Staff compliments of Clint and Brendan from Maintenance - cheers guys!


Protection from elder financial abuse

Sadly, the ‘silent crime’ of elder financial abuse has been in the news again recently. Every year, many instances are discovered where older people have been taken advantage of financially by those they trust the most. 

There are an increasing number of older people in our community, and it is likely that this generation will produce a significant transfer of wealth between generations. The illegal or improper use of an older person’s property, finances and other assets, either without their informed consent, or by means of deception, is becoming more prevalent. The World Health Organisation estimates that one in 10 older people experience abuse each month, with financial abuse prevalence rates estimated at 1 to 9.2 per cent, and recent Monash University research found that up to five per cent of Australians over 65 have experienced financial abuse. 

Everyone should plan ahead and put mechanisms in place to protect themselves in the event that they lose their decision-making capacity. There are several ways that you can minimise the risk, and protect yourself, including: 
• appointing a trusted person or independent organisation to act as your attorney for financial matters 
• get professional and independent advice.
• keep your will up-to-date • make loans legally binding A Power of Attorney can provide protection if a person loses capacity to manage their own financial affairs, and allows you to appoint a person to make decisions for you, or to support you in making and giving effect to your own decisions. 

It can include limits such as withholding the power to sell your home. You can also give powers of attorney to more than one person, and either give them the power to act separately or require decisions to be made jointly. Ensure that the people appointed have the financial capacity and the time to manage your affairs. 

The transition into aged care can often be a challenging one, but one that can be made much more difficult for family and loved ones assisting you if you do not have your legal affairs in order, including power of attorney provisions. 

Many times in aged care we see loved ones struggle to make their way through the legal processes when they really want to be focussing on helping their mum or dad through the ageing journey and aged care process. 

If you haven’t looked at appointing a power of attorney, consider speaking to a legal advisor or speak to McLean Care about other requirements when entering residential care.


The impacts of Arthitis

Arthritis is often referred to as a single disease. In fact, it is an umbrella term for more than 100 medical conditions that affect the musculoskeletal system, specifically joints where two or more bones meet.

Arthritis-related problems include pain, stiffness, inflammation and damage to joint cartilage (the tissue that covers the ends of bones, enabling them to move against each another) and surrounding structures. This can result in joint weakness, instability and deformities that can interfere with the most basic daily tasks such as walking, sleeping and getting dressed. 

The three most significant arthritic conditions - osteoarthritis, rheumatoid arthritis and gout - account for more than 95% of cases in Australia. Osteoarthritis is the most common and is mainly due to “wearing out” of the joints. Other conditions such as polymyalgia rheumatica (PMR) and temporal arteritis are inflammatory conditions and although not as common as others are more likely to affect the older population and the diagnosis may get “missed”, as symptoms may be more vague. In the case of temporal arteritis there may be severe disabling outcomes. Therefore, these symptoms are important to recognise.

FACT: Arthritis is the major cause of disability and chronic pain in Australia, with 3.85 million Australians affected at a cost to our economy of more than $23.9 billion each year in medical care and indirect costs such as loss of earnings and lost production. 

As the population ages, the number of people with arthritis is growing. According to leading researcher Access Economics, current trends suggest that, by 2050, 7 million Australians will suffer from some form of arthritis. 

There is a widely held belief that arthritis is simply a consequence of age, the pain of growing old. But it is not a natural part of ageing. In fact 2.4 million of all people suffering from the disease are of working age.


2016 NSW Seniors Festival

Well here we are, and getting closer and closer to the big event. In our last Newsletter we told you about the Inverell Seniors Festival in April, sponsored by McLean Care and The Department of Family and Community Services. We will be showcasing an incredible array of services and activities, and our programme is growing each day, with some of the latest extraordinary additions including: 
 • Tap into McLean Care’s Bush Compass® 
 • Our library will be showing how easy it is to wrap your head around computers with their Tech Savvy Seniors courses.
 • Our Art Gallery will be demonstrating their seniors’ skills with a paintbrush. 
 • The one and only Inverell Men’s Shed will be giving a demonstration, and telling you how you can go and spend some time with ‘the blokes’. 
 • There will be plenty of exercise classes with a different slant on each, including a DVD presentation of a Centenarian Exercise Class (all 100 years old and over). 

 The Wednesday Concert is already proving a huge attraction, with people eager to be part of the concert celebration.

If you want to come along, call McLean Care 02 6722 2655 and give Kerry your name, and the number of people you want to bring along, so you can be sure to get a seat. 

The Festival will be opened by the Member for Northern Tablelands, Adam Marshall, and we hope to have some more famous faces coming along. 
 Join us in this celebration, honouring all of our seniors in the New England, and find out how you can become involved in all sorts of inspiring things happening in and around Inverell. 

‘Take the first step’… come along and grow young with McLean Care. Tea & coffee provided


A Govenor General for the people

On Thursday, 18th of February, after swearing in the Government’s new ministry members in Canberra that morning, the Governor-General, His Excellency General the Honourable Sir Peter Cosgrove AK MC (Retd) with his lovely wife, Lady Cosgrove, visited the New England Area, and met with clients, residents and staff of McLean Care.

It was a rare honour to meet the man who holds the highest office in Australia. And he was such an approachable and engaging man, who showed an uncommon genuineness in his exchanges with our people. Many remarked how attentive he was, and Resident Betty Meehan, most of whose family served in World War II, commented on how impressed she was that the Governor-General actually stopped to chat, and that he was a really good listener.

The Governor-General spent quite some time meeting with many of McLean Care’s residents and clients who attended a lunch hall reception that we had prepared for the event. His Excellency took special time to chat with Celia Pool and Joan Hockey, two widows of distinguished WWII servicemen, and Rick Schroder, a Client who served in the Second Malayan Emergency.

The Governor-General’s visits to the New England Area were in acknowledgement of the significant work of people in the aged care, education, agricultural research, and tourism sectors, and highlighted community initiatives that provide valuable assistance and support to local communities.

When the Governor-General spoke, you immediately knew that he was accustomed to public speaking and projecting his voice, however, it was the message that he wished to convey, rather than his oratory skills, that was most impressive.

His Excellency was impassioned when he said that although his official duties that morning at Government House were very important, that nothing was more important than thanking the people who helped make Australia the great country that it is today. He acknowledged the sacrifices and bravery of those who fought, lived and died for Australia, and those who remained at home to ‘keep the home fires burning’ and help sustain a functioning war economy. We were very privileged to welcome the Governor-General to McLean Care – truly a Governor-General for the people.


NSW Seniors Week - 4th - 6th April - Inverell

We’d love you to come and spend some time with us. Try our exercise and fall prevention classes. Speak to other seniors about how these classes have changed their lives, renewed their capacity to do things they want to do, and helped them make new friends. There will be talks on volunteering, good food, The Men’s Shed, art and technology classes. Thanks to our innovative ‘Bush Compass®’ program, we will broadcast activities via Skype to Tamworth, Armidale, and Glen Innes. Ask your friends and family in these areas to get involved!

Monday 4th April 9am-3pm

9:30-10:00 OPENING Adam Marshall, Paul Harmon, Sue Thomson
10:00-10:30 Bush Compass® Jacqui Flood & Gail Ting   
11:00-11:30 Fit Fun & Fabulous Jacqui Flood                                      
12:00-12.30 Funki Munki Good Food & Good Living                                                                
1:00-1:30pm Tech Savvy Seniors Library Sonia Lange                            
2:00-2:30pm McLean Wellness Club Jacqui Flood and Nikki Asara

Tuesday 5th April 9am-3pm
9:00-9:30 Bush Compass® Gail Ting  
9:00-9:30 Use it or Lose it Bev Chu
9:30-10:00 Exercise Classes, Pilates & Older Group Bev Chu
10:00-10:30 Gwydir Park Animal Refuge. Robyn Dixon on behalf of Gwydir Park
10:30-11:00 Men’s Shed Darryl Culhane
11:00-11:30 Toastmasters Anne Mason
11:30-12:00 McLean Care’s Mens Exercise Group Jacqui Flood and Nikki Asara
12:00-12:30 BEST Food Garden and KCL Danny Middleton

Wednesday 6th April 9am-3pm

9:00-9:30 Bush Compass® Gail Ting  
9:00-9:30 Funki Munki Good Food & Good Living
9:30-10:00 Uniting Marion Dwyer
10:00-10:30 U3A Bev Chu
10:30-11:00 Joey’s Adventures Heinrich Haussler
11:00-11:30 Town & Country Judy Grills
11:30-12:00 Ulysses Bike Club Mick O’Brien
12:00-3:00 Concert Finale McIntyre High school drama students

A Governor-General for the People

After swearing in the Government’s new ministry members in Canberra on yesterday morning, the Governor-General and Lady Cosgrove visited McLean Care on their tour of the New England Area.

It was a rare honour to meet the man who holds the highest office in Australia. And he was such an approachable and engaging man, who showed an uncommon genuineness in his exchanges with our residents, clients and staff.

His Excellency was impassioned when he said that although his official duties that morning at Government House were very important, that "nothing is more important than the Governor General and his Lady telling you the nation’s gratitude for the way you’ve lived your lives and the contribution you’ve made to Australia”.

Please enjoy some of the photos of the official welcome with the Senior Leadership Team and Managers, and the Governor-General's meeting with our residents, Celia Pool and Joan Hockey, widows of two distinguished WWII servicemen, and our Client, Rick Schroeder, who served in the Second Malayan Emergency.

McLean Care partners with Inverell Pharmacy

Residents and their care staff at McLean Care will have the benefit of leading-edge robotic medication dispensing technology as part of their ongoing commitment to adopting the best systems and practices of care and service delivery available for the communities it serves.

In partnership with Inverell Pharmacy, McLean Care’s 160 residents will have their medications provided with the help of the MedsPro® Robot, an Australian innovation that helps to ensure that people can make the most of the medicines they are prescribed, in the safest possible manner.

Bridging the Generation Gap

In Australia there are over 900,000 people aged over 80 years – this has increased by 35% in the last 10 years.  In 1985 there were more younger people than older people, and in 2045 there will be more people over 60 than under 20.

There are currently 7 living generations in Australia: 
The Federation Generation (1901-1924), 
The Builders (1925-1945), 
The Boomers (1946-1964), 
Generation X (1965-1979), 
Generation Y (1980-1994), 
Generation Z (1995-2009),
Generation ALPHA (2010 onwards). 
The values and perceptions of people raised in different generations can vary significantly – we often refer to this as THE GENERATION GAP. 

McLean Care currently cares for the first three generations through our Retirement and Residential Care services, and our Home Care programs.  All three generations have distinctly different values, life experiences, and perceptions, and it is important that we continually work to bridge the gap and create relationships within and between generations.

The value of the intergenerational relationships that McLean Care is forging with organisations and our workforce cannot be underestimated. By focusing on common interests and simply seeing another person for who they are, regardless of his or her age, we can all be rewarded with benefits: 

• Greater sense of fulfilment for older and younger people
• Opportunities for both to learn new skills 
• Gives the younger and older adult a sense of purpose
• Helps to alleviate fears younger people may have about older people, and sets aside the rules and traditions about keeping your distance from your elders
• Helps younger people to understand, and later accept, their own ageing 
• invigorates and energises older adults
• Helps reduce the likelihood of depression in older people 
• Reduces the isolation of older people 
• Fills a void for younger people who do not have grandparents available to them 
• Helps keep family stories and history alive


The Complex Cost of Aged Care

Recently, snapshots of data have been released in the media, which have been both taken out of context, and paint an unfair and inaccurate picture of the sector, and serve no other purpose than to induce fear in the minds of those who may need care, and their families. 

It is vital that aged care continues to be at the forefront of the agenda – it is a growing and critical feature of our communities and it is fundamental that the public have access to accurate information and insights.

Aged care is expensive and the funding formula is complex. We know what it costs to service a senior person in both gaol and hospital, because the government has carried out cost care studies in both sectors, yet they haven’t undertaken the equivalent studies within the aged care sector. 

A cost of care study would set a public independent benchmark for the extensive costs associated with the provision of aged care, and given that government spends 15 billion dollars on aged care annually, which is about to grow by another one billion dollars per year, qualifying expenditure should be a high priority agenda item.

The aged care sector is required to report annually to 237 state and federal statutory authorities, government departments, and other independent agencies. We understand that there are some unscrupulous operators in all walks of life, and it would be naïve to think this does not occur in aged care, however these reports are a gross overstatement of the facts. Generalising that all providers, not for profit and for profit alike, are dishonest only serves to induce fear in vulnerable seniors which is unacceptable. 

We are a highly committed not-for-profit community-based organisation, owned by the community that we serve, and very proud of the work that we do, and the care and services we provide.

McLean Care is not driven by a bottom line or shareholdings, however, if we do make a profit, we re-invest back into our facilities, staff and service delivery. In the past year or so, we have fully upgraded our fire sprinkler systems, upgraded and installed personal medical alarm solutions and assistive technology care and activity sensors to support the independent lifestyles of our residents, carried out extensive refurbishments to the Argyll Centre, including the development of a state-of-the-art dementia-specific wing and developed and rolled out technological solutions for our isolated clients with the Bush Compass® programme, just to name a few.

We are fully focused on our residents and clients, and what creates a fulfilling life for them.

Residents, clients, families and staff are all welcome to contact us if they have any concerns at all.


Re-investing for the Future

The cornerstone of McLean Care’s service delivery is a fundamental person-centred approach, and our facilities reflect our commitment to supporting older people to have the life of their choosing. We have been working hard on the best way to adapt to the significant changes in our resident populations, and have undertaken a major refurbishment of our Residential Facilities.

Hector Wing
Hector Wing, which first opened in 2007, has recently undertaken an extensive refurbishment. Dignity, independence, and social connection are the hallmarks of this 17 bed state-of-the-art, purpose-driven facility for our seniors who are living with dementia.

Works, which commenced in September 2015, were completed in December 2015, with exceptional features including:
• Ward design reconfigured to have no dead ends
• Colour schemes and furnishings were selected by aged care interior design specialiststo induce a sense of domestic ambience
• Large spacious rooms with single en suites and rural views
• Fully operational domestic kitchen, which residents use
• Large spacious common areas
• Cater for 17 Residents and partner rooms
• Hills Hoist clothes line outside
• Gardens and plants, which residents are encouraged to maintain alongside young children

Chisholm Wing
Upgrades to Chisholm Wing commenced in November 2015, and were completed in December  2015, including: 
• Renovated bathrooms
• Renovated bedrooms
• Colour schemes selected by aged care specific interior designers
• Companion and single rooms
• Large spacious common areas and smaller “retreats”
• Wardrobes host specialised lighting to encourage independence and facilitate good decision making

Upgrades to these wings commenced in January 2016, and will be completed mid-February 2016. Along with the same design techniques that were carried out at Chisholm, additional enhancements that will be enjoyed in these facilities include:
Foyer and entrance completely redesigned and developed to maintain privacy and promot dignity
Increased storage
Different themes throughout rooms to increase autonomy and cater to different personal interior styles
James Wing
Similar design upgrades will commence in February 2016 to the James Wing, which will be completed in March 2016.


Improving Health with Technology

Constantly keeping abreast of known and emerging technologies, we actively seek out new, innovative and relevant solutions that will enable us to enhance the care and support that we provide to our clients and residents, many of whom are isolated by location or health and mobility issues.

The Bush Compass® is a project which has been developed and implemented over the last 8 months. The Bush Compass® Programme supplies skype technology to clients, installing and facilitating Skype use through the client’s television. Physiotherapists then regularly contact clients through Skype to supply individual physical assessments, exercise programmes, education concerning chronic diseases, goal setting and motivation. The programme also allows clients to join in group exercise sessions currently being held at the McLean Care Inverell Wellness Centre as part of its established wellness programme. 

Participants participate from a 300 km radius from Inverell and include locations such as Mungindi,Delungra, Glen Innes, Tingha and Bundarra. These people have difficulty accessing services for a range of health and mobility reasons and this project has overcome these significant barriers.

This project recognises that a significant proportion of older people live in isolated rural communities, and at the same time are suffering from a range of chronic diseases such as: cardio-vascular and respiratory conditions, diabetes, Parkinson’s disease, stroke and depression. In addition, these people often have issues with mobility, strength and functional capacity to undertake basic activities at home.

The New England region experiences disease rates higher than that of NSW and Australia for:
• Type 2 Diabetes
• High cholesterol
• Mental and behavioural problems
• Hypertensive disease
• Asthma
• Chronic obstructive pulmonary disease, and
• Diseases affecting the musculoskeletal system - specifically, arthritis and osteoarthritis.

The Bush Compass® is a unique and innovative system of improving the health and well-being of older people throughout the New England and North West - all in the comfort of their own homes. It ensures that clients who live a distance from a McLean Care physical outlet of Inverell, and are isolated because of their  health issues and geographical location, can have access to physiotherapy services, exercise programmes and education to improve their health and wellbeing without leaving their home no matter where they reside.

The Bush Compass® project has provided many benefits to McLean Care, but most significantly the benefits to the communities in which we operate has been profound. 

• Improving reach of services: Changing consumer profiles impacts on organisational capacity to recruit appropriately skilled workers, specifically in rural and remote areas. The Bush Compass® has allowed McLean Care to provide services in areas where recruitment and retention is problematic and reducing the inequity of access for older people in rural locations .

• Wellness, reablement and restorative approaches are emerging as a powerful way to assist older people change their quality of life through improving their function and independence. McLean Care is a leader in this approach and is being sought out by people across the New England and North West of NSW to participate in this programme. McLean Care is now investing in further technology and resources to increase the scope of the Bush Compass®. 


2016 NSW Seniors Festival

IMcLean care is excited to announce that we will be showcasing an incredible array of services and activities that have been designed to help you create the greatest value in the quality of your life, at our three-day ‘Take the first step’ inside look at how you can become involved in all sorts of things happening in and around Inverell.

Thanks to a successful application to the Department of Family and Community Services 2016 NSW Seniors Festival grants program, in collaboration with 20 other services and organisations, we will be delivering activities, seminars, workshops and stands that will be centred at the RSM Club.
And to add to the excitement, through our innovative Bush Compass® program, these activities will also be broadcast via Skype technology to Tamworth, Armidale, Tenterfield and Glen Innes.

If you have relatives or friends in these or other isolated areas, come and see how they can be included - not only at the Festival, but on an ongoing basis - enabling them to stay connected to you and their communities, and to join in the many activities and informational sessions we have to offer after the event.

Talk to our presenters about volunteering, or how you can become involved in new, rewarding employment opportunities that will enrich your life and the lives of others.

A free concert will be held on the Wednesday afternoon. The performers have been hand chosen from a wealth of mature talented people in Inverell. Enjoy the singing, dancing and have a laugh at the skits about ‘getting old’ concocted by our infamous Toastmaster’s crew.

If you would like further information, or wish to participate in the Festival, contact our Retirement Services Manager, Robyn Dixon, on
0432 621 498.

‘Take the first step’
NSW Seniors Festival
April 5th to 7th 2016 – 9:00am to 3:00pm Robyn,
Inverell RSM Club
(Upstairs - lift available)
Tea & coffee provided

Take the first step… come and grow younger with McLean Care.


McLean Care Christmas Office Hours

Inverell Community and Residential and Tamworth Community Offices:
24th December: Closed from 12noon
25th December: Closed
28th December: Closed
31st January Closed from 12noon
1st January 2016: Closed


McLean Care Annual Report

It has been an exceptionally busy year for us as we respond to significant government reform agendas. Whilst the pressure has been relentless, we’ve risen and continue to rise to these multiple challenges. The past 12 months has been about strengthening our teams, setting the standard of how we provide services and honouring our commitments to our residents, clients, staff and volunteers – we do what we say we do.



We'd love you to meet the wonderful Olga, one of our invaluable volunteers, who comes twice a week and spends one-on-one time chatting and reminiscing with many of our residents. Olga provides hand and feet massages too, which the residents in Argyll really enjoy and look forward to. She also spends time doing room visits with our residents, many of whom may not usually get visitors. Olga has such a wonderful rapport with our beloved residents, and her visits are very much anticipated and appreciated. Thanks Olga... another of the McLean shining lights!



MCLEAN Care was recognised for reaching out to those in rural and isolated areas on Friday night. The aged care provider was awarded with a Northern Inland Innovation Award for health, aged care and disabilities for their Bush Compass® program. “We’re very humbled, but more so excited,” CEO Sue Thomson said. 

She said the award had given Mclean Care the inspiration to broaden their scope and take the program to an even wider area.
Read more



We'd love you to meet the wonderful Olga, one of our invaluable volunteers, who comes twice a week and spends one-on-one time chatting and reminiscing with many of our residents. Olga provides hand and feet massages too, which the residents in Argyll really enjoy and look forward to. She also spends time doing room visits with our residents, many of whom may not usually get visitors. Olga has such a wonderful rapport with our beloved residents, and her visits are very much anticipated and appreciated. Thanks Olga... another of the McLean shining lights!



Our Christmas elves have appeared once again, working tirelessly to put up our beautiful Christmas trees, and decorate them with the finest of ornaments, baubles, lights and tinsel... oh did I mention tinsel?
AND... our trees also have a train that meanders around the base, weaving in and out of Christmas presents, just to add to the excitement.

Our wonderful elves, who spread Christmas cheer all throughout the halls, consist of residents and staff of all denominations, and their beautiful families.
We celebrate the festive season with much gusto, and everyone is welcome to join our CEO’s moto “Let there be tinsel and lights...the more the merrier”... are you sure I mentioned tinsel?

Pizza, garlic bread and drinks are a great way to end the hard work the elves and residents put in. We love Christmas at McLean, and everything that it represents to everyone who wishes to celebrate.



McLean Care took part in the Sapphire City Festival parade held on Saturday, 31st October, 2015.
McLean Care staff turned out to represent, along with members of the Community Wellbeing group.
13 Residents also participated and enjoyed riding in the fabulously decorated McLean Care bus for the event.

A big thank you to all who participated and represented our wonderful organisation!



What a precious experience, when our residents from Hector Wing and the kids from KCL Child Care Services all got their hands in the soil together. BEST Employment Ltd's BEST Food Garden, and their nursery, Tree Tenders Nursery, very generously donated 600 plants for our newly refurbished Hector Wing Dementia Care Unit.

So all of us start a’diggin' and a’plantin'... three garden beds later everyone was exhausted, so we got stuck into the chocolate crackles made by our residents. (Please note we all had fruit first to provide good role models for our young visitors )
A few of our residents took a guardianship role over some of the children, and were very loathe to bid them farewell. So much so that one resident asked the KCL workers if they could leave the baby behind when they went!!

Intergenerational joy was had by all!



At 11 am on 11th November 1918 the guns of the Western Front fell silent after more than four years of continuous warfare.This year marks the 97th anniversary of the Armistice which ended the First World War.

The 11th hour of the 11th day of the 11th month has gained a special significance in the post-war years - it is the moment when hostilities ceased on the Western Front, and has become universally associated with the remembrance of those who had died in the war.

The Flanders poppy has long been a part of Remembrance Day. During the First World War, red poppies were among the first plants to spring up in the devastated battlefields of northern France and Belgium.

Each year on this day Australians observe one minute’s silence at 11 am, in memory of those who died or suffered in all wars and armed conflicts.

Today McLean Care staff and residents gathered together for Remembrance Day. This is an extremely important day for us as many of our residents, both men and women, have either served in a war or have children who have fought and served. The remembrance of this day has a profound impact on them.

A message was read over a loud speaker to all residents:

"At 11.00am on the 11th day of the 11th month, 1918, the guns fell silent on the Western Front. The hostilities of the First World War came to an end. We now remember the sacrifice of those men and women, who gave so much for Australia in all conflicts, past and present."

The last post was sounded throughout all of McLean.




Years ago, the word "retirement" might have evoked images of white-haired couples sitting in rocking chairs on their front verandahs. But now we’re living longer and enjoying better health well into our later years.

Retirement has become an extremely active phase of life, with many seniors finally having time to devote to causes and interests that have previously taken a backseat to careers or family.

Charged with enough energy, life experience and knowledge, today’s retirees are giving back to their communities through volunteering, and there is no shortage of opportunities.

Volunteering is rewarding. It makes you feel like you are accomplishing something—that you are giving back —that you are helping people. Volunteering also gives you the opportunity to meet people, make new friends and get out of the house. Some studies have even reported that volunteers regularly enjoy higher levels of wellbeing and live longer!

Meet Aileen Kenny, one of our Independent Living Unit residents. Aileen spends every Thursday afternoon having ‘High Tea’ with the residents, and then pampering them with foot rubs.

Thank you Aileen… we love your tireless enthusiasm, and of course your sensational foot rubs!



Safe Work Week was held at McLean Care on 19 October – 23 October.

McLean Care's most important asset is its people, and their health and safety.

This is the 3rd year running that we have participated in this National event, which is designed to raise safety awareness in the workplace across the country.

This year’s theme was ‘Be Safe, Be Happy, Because…’ which highlights that we not only stay safe at work for ourselves but also for our pets, our family, our friends, and to ensure we can be healthy for our retirement and to continue to enjoy all the wonderful things that bring us joy.

We ran an organisation-wide Pet photo competition with 3 categories…. Best Pet Smile, Best Pet Lookalike and Best Dressed Pet. The competition was extremely well supported by our wonderful staff, and everyone enjoyed the photos of the pet entries.

The week also saw a challenge between our Work Health and Safety Committee and our Infection Control Committee, with a set of ball games which saw the Infection Control take out the challenge.

Great day guys... great work!


National Carers Week is a time to recognise and celebrate the outstanding contribution that our unpaid carers make to our nation.

Australia has about 2.7 million carers... and over 150,000 of them are under the age of 18, perhaps caring for a parent, partner, sibling, their own child, relative or friend. The chances are you personally are a carer, need a carer or know a carer.

Caring for another person is not always easy, and can be very demanding and often restricts the lives of individual carers.

McLean Care celebrated Carers Week this year on Thursday, 15th October at the McLean Care gym. A lovely afternoon tea was provided along with information sessions on meditation and relaxation, fuelling your body – healthy eating and keeping your body strong – posture and strength.

The Carers who joined us this year had a very relaxing time, receiving head, neck, shoulder and hand massages at the same time!

Thank you to every Carer... you are making a profound difference in someone's life every day, and we would be lost without you.



It's Monday afternoon, and all you can hear from the Beresford Coward library is "click, click... giggle, giggle... click, click..." It's Nadine, and her much anticipated weekly Knitting group, busily stitching up a storm.

The Knitting Group meets weekly, and our Residents are free to bring along any craft work or stitchery they like, but many take advantage of the wool and pattern supplied, and knit squares.

With the assistance of eager staff member, Margaret Butler, the squares are sewn together into rugs, which are then distributed throughout McLean to residents in need of a little handmade warmth and comfort during the cooler months.

Some rugs are donated to charity, especially women’s crisis refuges and children-centred charities.

Once a month the knitting group shares afternoon tea, creating a wonderful social atmosphere, where stories are shared, and the laughter flows freely.

Around 8 to 10 residents are involved in the group at present. Nola has played a key role in assisting Nadine with the craft based group. A wonderful volunteer who is happy to help out in any capacity.



Helping raise funds and awareness in support of the many thousands of Australian women affected by breast and gynaecological cancers.

To support the fight against women’s cancers, McLean Care held a morning tea and 'Wear pink to work' day on Wednesday, 21st October, 2015.

Staff were asked to bring along a plate of goodies to share to raise money for this important cause, and the generosity of staff saw an amazing $380 raised!

McLean's Tamworth and Inverell offices, along with the Residential facility, were filled with staff dressed in pink to show their support.

Great Job guys!


“A sincere thanks on behalf of those who went with the Wellness Group to the artesian baths at Moree, and how much pleasure the outing afforded us. From the time we were gathering to wait for the buses there was a buzz of excitement and wide smiles on faces. Being able to go to Moree is greatly appreciated, especially by those of our number who have arthritis.”

Margaret Gregory

Tamworth, NSW

Awards & Achievements

Servicing Inverell, Tamworth, Gunnedah and Regional Remote Areas

Inverell Residential Care

67 Killean Street

Inverell NSW 2360

T. 02 6721 7300

F. 02 6722 2025

E. admin@mcleancare.org.au


Inverell Community Care

94-100 Byron Street

Inverell NSW 2360

T. 1300 791 660

F. 02 6721 5752

E. admin@mcleancare.org.au


Tamworth Community Care

Suite 1, 11-15 Dowe Street

Tamworth NSW 2340

T. 1300 791 660

F. 02 6766 3212

E. admin@mcleancare.org.au


Gunnedah Community Care

Suit 1 & 2, 111 Marquis Street,

Gunnedah NSW 2380

T. 1300 791 660

F. 02 6742 7429

E. admin@mcleancare.org.au